Partnerships

Please contact our team through our website or email to discuss your merchandise needs and we will guide you through the process.

Please note we take on a limited number of partners per year.

Partnership Overview

MERCHBASE partners with creatives and entertainment brands to sell merchandise through their print-on-demand, direct-to-consumer ecommerce platform.

- Products: Wide range of products, including apparel, accessories, and print-on-demand items.

- Design: Partners can provide their own designs or use MERCHBASE's design services.

- Fulfillment: MERCHBASE handles order fulfillment and shipping.

- Payment: Competitive royalties, paid out on a regular schedule.

Frequently Asked Questions and Answers.

1. What is the revenue sharing model, and how are royalties calculated?

    - Based on an audit conducted by MERCHBASE, ensuring the creative partner receives the majority share of profits.

2. How does the design process work, and what are the requirements for submitting designs?

    - MERCHBASE's team reviews design assets and consults on the best solutions for the brand and market.

3. What is the quality control process for merchandise, and how are defects handled?

    - MERCHBASE's team reviews all items before they go to market, producing samples for the creative partner to review, minimizing defects.

4. Can I have access to real-time sales data and tracking information?

    - Daily reports of sales and tracking/waybills are sent, and a dashboard will be available on the updated platform.

5. How does shipping work, and what are the estimated delivery times?

    - Local, regional, and international delivery ranges from 3 to 9 days, based on the customer's chosen option, with varying fees.

6. Can I set up my own online store within

the MERCHBASE platform?

    - A collection page functions as your own store within the MERCHBASE platform.

7. How does customer service work, and who handles customer inquiries?

    - MERCHBASE handles all customer inquiries via social media, website, email, and phone text or call.

8. What marketing support does MERCHBASE offer, and how can I leverage their channels?

    - MERCHBASE designs graphic marketing assets, writes copy, runs paid social media and Google ads, and supports promotion.

9. Are there any minimum sales requirements or performance metrics I need to meet?

    - No minimum sales requirements or performance metrics.

10. How does the partnership agreement work, and what are the terms for termination?

    - Terms are tailored to the creative's needs, goals, and benefits, with a minimum term duration of 3 months, and agreements are reviewed monthly.

11. Can I use my own fulfillment service, or is it required to use MERCHBASE's?

    - MERCHBASE handles all fulfillment, allowing you to focus on promotion.

12. How does MERCHBASE handle intellectual property rights and licensing?

    - All IP remains with the creator and owner, with MERCHBASE granted usage rights.

13. Are there any fees associated with the partnership?

    - There are fees.

14. Can I offer discounts or promotions on my merchandise?

    - Yes.

15. How does MERCHBASE handle returns and refunds?

    - MERCHBASE handles returns and refunds.

For more information, please contact us today.

info@getmerchbase.com